Law Firm Implements Bloxx to ensure Maximum Staff Productivity

“There has been a significant reduction in personal usage of the Internet during core working hours which has massively increased staff productivity. We have also eliminated the risk of employees accessing websites considered inappropriate for the working environment.”

Lee Davis, Head of IT, Prince Evans Solicitors

Customer Background

Established in 1978, Prince Evans is a leading West London law firm based in Ealing. Prince Evans provides a wide range of services to the public sector, developers and residential/commercial landlords, as well as for the individual. The firm is known for its practical, client-focused advice.

Prince Evans required a web filtering solution that could effectively prevent employees’ excessive personal Internet use during business hours and also to prevent staff from accessing inappropriate web sites. Head of IT, Lee Davis specifically required a web filter that did not need a Proxy server in order to avoid the expense and ordeal of replacing their aging ISA server.

The company decided to implement Bloxx Web Filtering after discovering its many additional features alongside the core web filtering capabilities, including built-in anti-malware to further protect the network. “Ideally I wanted a solution that offered more than just a web filter. Bloxx ticks all the boxes, with anti-phishing and anti-spyware protection as well as excellent web filtering”, says Davis.

The Solution

Prince Evans deployed a Bloxx TVT-100 to monitor and regulate all Internet access in the company. The Bloxx Web Filter is a drop-in appliance which uses the patented Tru-View Technology to analyse and block websites quicker and more accurately than other web filters which rely on manual URL classification and keyword scoring alone.

The implementation of Bloxx has enabled Davis to limit user access to certain websites based on category and working-times, thus significantly reducing the amount of non-work related activity by its employees. Although a comprehensive solution, Bloxx is easy to use and requires little ongoing management once installed and configured.

“Bloxx is an all-in-one appliance which is incredibly easy to administer. It does exactly what it claims to do, but without costing the earth,” comments Davis. “The reports I need to ensure employees are not abusing their Internet use are automatically emailed to me each morning so I can gain a clear and up-to-date overview of staff activity levels.”

The Results

Prince Evans has seen considerable benefits as a direct result of installing Bloxx Tru-View Technology web filtering. “There has been a significant reduction in personal usage of the internet during core working hours which has massively increased staff productivity. We have also eliminated the risk of employees accessing websites considered inappropriate for the working environment, including adult sites,” enthused Davis.

Rather than simply restricting staff Internet use, Bloxx has further enabled Prince Evans to widen user Internet access across the company. “We have actually been able to increase staff access to the Internet as we now have the confidence that we have full control over our staff’s usage. This means that individuals who originally had no access to the Internet are now able to fully utilise it for work-related research,” claims Davis.

Prince Evans has not only benefited from Bloxx in terms of Internet management, but it has also saved the company significant amounts of time and money. “It has drastically reduced administration time; for example there are fewer software updates to deal with compared to our previous web filtering appliance, which has made my job easier. Furthermore, the wide range of features, particularly the additional security, means it is much better value for money”, says Davis. “Bloxx is a multipurpose solution whereas before I had to rely on a number of solutions to accomplish the tasks that Bloxx does in one.”

“It is fantastic that the full capability of Bloxx is being recognised, that it’s not only a web filtering appliance, but also a means to actually increase safe Internet usage in many situations by enabling companies to proactively manage web access clearly and easily,” adds Bloxx Managing Director, Eamonn Doyle. “It can be configured to the needs of any organisation depending on their line of work, as well as its individual users. This eases IT Management and ensures that Internet usage is being regulated and monitored efficiently.”